Appointment Statistics
Bookings, attendance and cancellation rate at a glance
How many of your appointments really fall through – and is it getting better? Under Settings → Statistics you see bookings, attendance rate and cancellation rate for any period, instead of relying on gut feeling. That makes verifiable what is otherwise merely claimed: that automatic reminders push the no-show rate down from 20–30% to below 10%.
Base: 1 month of history · full history back to account creation: PROFESSIONAL.
How It Works
Choose a period
From/to on a monthly basis or via quick select; optionally filter by appointment type.
Read the rates
“Overview” for totals, “Monthly” for trends, “Totals” to compare appointment types.
Export
With “CSV” you download the figures for the period as a table – for Excel or your own analysis.
Key Benefits
Four key figures at a glance: appointments, bookings, attendance rate and cancellation rate – for any period you choose.
The appointment-type filter shows what is actually being booked – viewings, consultations or valuations.
The monthly view makes effects visible, for example more bookings after embedding the widget on your website.
The CSV export hands the figures to Excel or your reporting – without retyping.
Who Needs This Feature?
See how this feature helps different users
Are my reminders working?
Compare the cancellation rate before and after activating the SMS reminder. If it does not drop as expected, adjust deliberately – the lead time, for example, or a request instead of a direct booking.
Quarterly report in five minutes
The office manager pulls the CSV export per Provider Calendar and puts attendance rates by appointment type into the management report – without counting by hand in the calendar.
Steering project sales
For the new-build project, the monthly view shows whether viewing bookings pick up after the campaign launch – and the attendance rate shows whether prospects actually turn up.