Personal Appointments
What Are Personal Appointments?
Personal appointments are individual appointments that you enter (book in) for a specific contact. These appointments are not accessible through the usual booking views. They are useful for capturing appointments arranged in the traditional way into timum and bringing them into the process, or for recording internal appointments.
Personal appointments can also be closed events that allow multiple participants. Selected recipients can be invited to book via a special link, while these appointments are otherwise inaccessible.
Creating a Personal Appointment
- Click on the desired time range in the timum calendar, or open the property's menu.
- Select Register personal appointment.
- In the Create appointment(s) dialog, choose the appointment type and check the start time and duration. The Bookable announced switch is turned off – the appointment does not appear on your booking page.
- At the very bottom of the Participants section, click Add, enter the customer's details, and confirm with Ok.
- Save the appointment with Save (not bookable).
Generating an Invitation Link for a Closed Event
In the timum calendar, hover over the already saved appointment, or tap it on your smartphone. Click ‘Select’ in the context menu. A ‘Select’ button appears at the bottom of the calendar. Here you can also collect several selected appointments. When you're done, click on the collected selection at the bottom, where you can adjust settings in a dialog and copy the exclusive link for these selected appointments to send to contacts.
Warning
Difference from Bookable Appointments
| Aspect | Personal Appointment | Bookable Appointment | Closed Event |
|---|---|---|---|
| Who books it? | Only you, manually | Customers on the booking page | Exclusively invited contacts |
| Booking within an availability | If a customer books during consultation hours, a personal appointment is created. | If a customer books during group consultation hours, a bookable appointment is created, which other customers can join. | Closed events can only be created by team members as free time in the calendar or on availabilities. |
| Customer data | Entered manually | Filled in by the customer | Filled in by the customer |
| In case of cancellation | Not bookable again | Bookable for others | Bookable via the exclusive link |