SMS Notifications
The additional "SMS messages" feature can be added to any Professional plan. To book and activate it, simply contact our service team.
If SMS is enabled for your account, the following SMS messages are sent to participants on the day of the appointment, in addition to the email notifications:
- Appointment reminder: sent 2 hours before the appointment to all participants for whom a valid mobile number is on file
- Appointment cancelled
- Meeting point (address) changed
- Appointment rescheduled
- Appointment confirmation for same-day appointments
Sender and mobile number
The short name of your provider calendar appears as the sender (Settings → Provider profile, maximum 11 characters, only letters A–Z and digits). The mobile number is an optional field when booking – without a number, the customer will not receive any SMS.