timum

Consultation Hours and Working Hours

Consultation-hours rules are recurring availabilities that timum creates automatically – for example "Monday to Friday, 9 a.m. to 5 p.m." You describe the rule once on the Consultation Hours page; timum then continuously generates the matching time slots, as far into the future as you set with the planning horizon.

Consultation hours themselves are not transferred to other calendars – only the appointments requested or booked within them are.

If you also connect your Outlook, Google, or iCloud calendar, its appointments are entered as blockers: only what falls within the rule and is free in the calendar can then be booked. These calendar connections are included in the Professional and Managed Calendar plans. With Integrated Blocker Management (Professional, under Settings → Provider Profile), this applies across resources: wherever you have an appointment as the contact person – in another resource, in your Office calendar, or in a connected CRM such as onOffice or PropStack – you cannot be booked again in timum at the same time.

Benefits

  • Automatic creation of availabilities
  • Easy management of recurring time slots
  • Flexibly adjustable for different days of the week
  • Less manual effort for regular time slots

How to create a rule

  1. In your Provider Calendar, open the Consultation Hours page and click Add Rule.
  2. Set the day(s) of the week, times, appointment type, and meeting point.
  3. Set the planning horizon and save.
  4. Activate the rule.

Ideal for

Consultants, agents, and teams with fixed consultation hours or regular availability windows. Consultation-hours rules are included in the SMART and Professional plans.

Configuration

  • Days of the week: the days on which the rule applies (single or multiple days)
  • Times: start and end of the availability, optionally with breaks (e.g., a lunch break from 12:00–13:00)
  • Appointment type: which appointment types can be booked within these time slots
  • Meeting point: where the appointments take place, if different from the resource
  • Interval: the booking grid within the times
  • Planning horizon (range): how far in advance timum generates the availabilities

Example scenarios

  • Office consultation hours: Mon–Fri, 9:00–12:00 and 14:00–17:00
  • Saturday viewings: Sat, 10:00–14:00
  • Flexible consultation times: Tue/Thu, 15:00–19:00

Related Topics

For Developers